1. ACCEPTED PAYMENT METHODS

We accept a variety of secure payment options to make your purchase of Wall Decor, Neon Signs, and Custom Art as convenient as possible. All transactions are processed through the PayPal secure gateway.

2. PAYING WITH PAYPAL

PayPal is one of the world’s most trusted payment processors. When you choose PayPal at checkout:

• Security: Your financial details are never shared with Urbandapper.shop.
• Flexibility: You can pay using your PayPal balance, a linked credit card, or a linked debit card.
• Buyer Protection: PayPal offers additional security and dispute resolution services for your peace of mind.

3. PAYMENT SECURITY & DATA PROTECTION

Your security is our top priority. We implement the following measures:

• SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt all data transmitted during the checkout process.
• PCI Compliance: Our payment processors are PCI-DSS compliant, meeting the highest standards of the payment card industry.
• No Storage of Card Info: Urbandapper.shop does not store, see, or have access to your full credit card numbers or CVV codes on our servers. All sensitive data is handled directly by the payment provider.

4. PAYMENT VERIFICATION & VALIDATION

To ensure a smooth transaction:

• Authorization: Once you place an order, our system requests an authorization from your bank or PayPal to ensure funds are available.
• Verification: In some cases, we may perform additional security checks to verify the legitimacy of a transaction.
• Pending Status: If your payment is marked as “Pending” by PayPal, we will not process or ship the order until the funds have been cleared.

6. ORDER CONFIRMATION

Immediately after a successful payment, you will receive an Order Confirmation Email containing your order number, item details, payment summary, and shipping address. If you do not receive this email within 1 hour, please check your spam folder or contact our support team.

7. DECLINED OR FAILED PAYMENTS

If your payment is declined, it may be due to: Incorrect Information, Billing Address Mismatch, Insufficient Funds, or Bank Restrictions. You may need to contact your bank to authorize high-value online transactions.

8. PAYMENT DISPUTES & FRAUD PREVENTION

Disputes: If you encounter an issue, we encourage you to contact support@urbandapper.shop first. We are committed to resolving issues directly and fairly.

Fraud Prevention: We use automated fraud detection tools and reserve the right to cancel any order that appears fraudulent or unauthorized to protect the true cardholder.

9. CUSTOMER SUPPORT

Company: DIONECIO ELAKOAK PELAGIO LLC

Address: 510 Donna Dr, Anchorage, AK, 99504, United States

Email: support@urbandapper.shop

Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)